Retail Banking Executive Bootcamp – Digital Channel Strategy in a Multi-channel World
A 2-day Executive Bootcamp that will provide best practice in developing, deploying and managing a digital channel strategy in a multi-channel world.
Join your peers in a 2-day Executive Bootcamp that will provide best practice in developing, deploying and managing a digital channel strategy in a multi-channel world.
Date: 21-22 November 2013
Topics that will be covered include:
• Bricks, clicks and calls – what’s the future
• Tablets, mobiles and pads – the new frontier
• Digital money and mobile payments
• Balancing legacy channel investment with innovation
• Monitoring and managing cross-channel impact
• Financial implications – capital, revenue and ROI
The bootcamp will be led by David Cavell, an established adviser in all areas of retail delivery, channel strategy and operations. David has worked for clients in the UK, Europe, USA, the Middle East, Africa and Asia-Pacific regions. He has amassed a sizeable collection of international case studies on various aspects of delivery channel strategy and will be sharing his insights in the Executive Bootcamp.
Test and brainstorm ideas with your peers and experts!
This Retail Banking Executive Bootcamp will be highly interactive with hands-on group discussion and exercises. Sessions will use a wide range of case studies and examples from across the globe.
All attendees will be given a framework for both developing and managing profitable strategies at a time when digital channels are undergoing rapid and accelerating change
Who should attend?
C-level executives, department heads and senior managers involved in:
• Channel strategy
• Self-service channels
• Digital delivery
• Corporate planning
Places are limited. Contact us to book your place and/or for further details.